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Any product may be returned to Wahl Water within 30 days of purchase.  A proof of purchase date is required.  Products must be unused, in their original packaging, and must be returned in resalable state. To return a product please contact Wahl Water toll free at 1-877-432-4117 or by email at [email protected]. A Return Authorization Number will be issued and shipping instructions provided. Returned products may be subject to a 10% restocking fee.  The original shipping and handling fees, as well as the return shipping charges are non-refundable.