Wahl Water Canada Frequently Asked Questions

Where are Products Shipped From? Canada
CANADA. We ship ALL PRODUCTS from one of our warehouses located in Canada. There are no customs to clear or hidden shipping fees. 
Wahl Water is a proud Canadian owned and operated company with all of our operations located within Canada.

What is the Standard Order Time? Canada
Most Orders placed by 3pm EST (Eastern Standard Time) are shipped the same day for stock items. Orders received after 3pm EST (Eastern Standard Time) are usually shipped the next business day for stock items. Items not in stock will show the anticipated shipping back order time. Every effort is made to ship all products as quickly as possible.

What is the Typical Shipping Time Within Canada? Canada
Southern Ontario: 1-3 Business Day
Northern Ontario: 1-2 Business Days
Province of Quebec: 1-3 Business Days
Prairie Provinces: 3-5 Business Days
Eastern Provinces: 3-5 Business Days
British Columbia: 3-7 Business Days
Yukon & Nunavut: 5-10 Business Days
Northwest Territories: 5-10 Business Days
* Business Days are Monday to Friday.
* All Delivery Times are Estimates Only

What Method of Shipment is Used for Orders? 
We use most major carriers including UPS, Purolator and Canada Post for small packet parcels. For freight deliveries we most commonly use Manitoulin Transport, Day & Ross and APEX/Western Transport. Shipping methods are based on item size, warehouse availability and your location. We do our best to make sure your order arrives as quickly as possible, however if you have a preferred carrier to use or avoid please let us know in the comments section of your order or by contacting us.

Can I Place an Order Using the Telephone Instead of Online? Canada
YES. Call 1-877-432-4117 Toll Free within Canada and we are available to take orders over the phone using a valid Visa or Master Card. Copies of your invoice and receipts are sent electronically within one hour of making your purchase via email. in stock will typically ship from the date of order within the number of business days specified on the product page. Large items shipping via freight services require some extra preparation time and will ship the next or following business day.