Frequently Asked Questions

Wahl Water Shipping TimesWhat is the Standard Order Time?
Orders placed by 3pm EST (Eastern Standard Time) are shipped the same day for stock items. Orders received after 3pm EST (Eastern Standard Time) are shipped the next business day for stock items. Items not in stock will typically ship from the date of order within the number of business days specified on the product page.

What is the Typical Shipping Time Within Canada?
Southern Ontario: Next Business Day
Northern Ontario: 1-2 Business Days
Quebec: 1-2 Business Days
Prairie Provinces: 2-3 Business Days
Eastern Provinces: 1-2 Business Days
British Columbia: 3-5 Business Days
Territories: 5-7 Business Days
* Business Days are Monday to Friday. No Shipping on Saturday or Sunday.

What Method of Shipment is Used for Orders?

All orders are shipped via UPS or Purolator unless you have a P.O. Box for an address, then it would ship via Canada Post. In some cases a delivery service is used for remote or selected locations. Shipping methods are determined upon shipment of your purchase and an email is sent for all shipments.

Where are Products Shipped From?
CANADA. We ship ALL PRODUCT from one of our warehouses located in Canada. There are no customs to clear or hidden shipping fees. Wahl Water is a proud Canadian owned and operated company treating water seriously.
Wahl Water Customer Service
Can I Place an Order Using the Telephone Instead of Online?
YES. Call 1-877-432-4117 Toll Free within Canada and we are available to take orders over the phone using a valid Visa or Master Card. Copies of your invoice and receipts are sent electronically within one hour of making your purchase via email.