Return Policy

Any product may be returned to Wahl Water Treatment within 30 days of purchase.  A proof of purchase date is required.  Products must be unused, in their original packaging, and must be returned in re-sellable state. To return a product please contact Wahl Water Treatment toll free at 1-877-432-4117 or by email at  This e-mail address is being protected from spambots. You need JavaScript enabled to view it . A Return Authorization Number will be issued and shipping instructions provided. Returned products may be subject to a 10% restocking fee.  The original shipping and handling fees, as well as the return shipping charges are non-refundable.

Customer Satisfaction

If you are not completely satisfied with a product purchased at wahlwater.com, simply return it UNUSED within 30 days of purchase for a full credit or refund,less original shipping and handling fees.

In the event that you receive a damaged or defective product or part, we would be pleased to immediately replace it at our cost and cover the cost of return freight for the damaged component if necessary. Please call us toll free at 1-877-432-4117 to report a damaged component.